Recent Review

"I was in over the weekend and had a very disappointing experience. I had been once before for a gel fill in and it was great, so I came back expecting the same service. Unfortunately that wasn't the case. The woman who was managing that day greeted me and wasn't particularly welcoming. I asked how much to remove the gel set and get a basic manicure with gel polish. She said $38. I waited 30 minutes for my turn, which was fine - I was a walk-in, no big deal. But when it was my turn, my technician was clearly in a hurry with zero interest in listening to what I was requesting. She was running all over trying to get the supplies. While my gel set was soaking off, she gave me an arm massage, but never once put any lotion on my hands. She asked if I wanted to keep the length of my nails and I said yes, but then she proceeded to file them down anyway, and very badly at that. They were uneven so I asked her to fix it and she only made it worse. At this point, I nearly offered to take the file and do it myself, but I was ready to just get it over with. In the middle of all of this, the manager came out and loudly berated all of the ladies in front of all the customers about putting towels in the warmer. Definitely didn't make for a relaxing environment. Then came time for the polish, which like everything else was rushed and poorly done. When it was time to pay, she tried to charge $5 more than what I was quoted, until I asked her to check with the manager. Basically, I paid nearly $50 (after a $5 tip) for a manicure I could've done better myself at home (and I did have to fix it at home). I won't be back, which is unfortunate because after my first visit I was ready to go there regularly."

Alex S. - 19 June 2018