3.2
23 Review
The Obsession Nail & Spa is located in Rochester, Michigan. For bookings and inquiries, you may reach them at (248) 656-8999.
"Never again. The establishment is unclean, and unfriendly. Three times I've been to this company because it's convenient how close it is to my house. Each time I've gone in, I've felt uncomfortable. No one in the business knows how to talk and be friendly. Especially the woman who I believe to be is the owner. When ever I've come in for a service, she is always standing behind the receptionist. She has never spoken or looked directly at me, but has always come up and reached for my hand to examine it, and yell something to her employees in another language. On one hand, I don't know if she knows how to speak English, but on the other if you're going to run a business, you need to know how to talk to your customers. The place has always seemed unclean, but this last visit was the last straw. I had gotten a french manicure from somewhere else and wanted it taken off. The nail technician did not try to soak them off, instead she used a fake acrylic nail to dig under my manicure to break the seal so she could rip it off. It hurt and damaged my nails, but I didn't complain because I felt uncomfortable and wanted to leave as quickly as possible. After she was done, she put that SAME fake nail that she USED to DIG under MY manicure BACK in the box!!!! I was so surprised that I left without saying anything, now I regret not saying anything."
Mallory Shankin - 17 July 2018
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