Recent Review

"By far the worst time I have had getting a mani-pedi. I wish I knew the name of the person to avoid, but sadly, she did not introduce herself. The appointment was for 9:30. We arrived at 9:20. I was finally taken back at 9:50 with no apologies or explanations. I wanted gels but was told there was not time for that. The pedi salt scrub literally involved her dumping salt from a shaker onto her glove, moving it around my feet twice and then putting it back into the water. Don't... bother to get the 'extra' service. There are better places out there. I had polish on my nails, which also seemed to inconvenience her. She informed me that she couldn't complete my manicure service -even with a regular manicure- because she would have to take off the polish. When we moved to the manicure station, she informed me that her next appointment had cancelled, so she could do the gel if I wanted, but first she needed to take off the polish. She filed my nails down and wrapped them (all without making any eye contact, conversation, or even a smile) and then left the room for about 25 minutes. She came back and tried to scrape my pinky nail polish off, but was unsuccessful. She wrapped it back up and disappeared again. At this point I had been on site for over 1.5 hours. When she returned, she scrapped, filed, and buffed my nails thin and said she wouldn't have time for anything but regular polish because my polish removal took so long. I let her know that I usually just rub nail polish remover with a cotton ball on it and it comes right off. She seemed to think the nail polish (opi gel from another store) was to blame. By that time I was ok with it because I was concerned about how much filing she had done. She said she couldn't do the regular 3 coats because it would take too long. She finally finished and moved me to the drying couch after almost 3 hours. She did not tel me how long to stay, didn't take out the toe paper, didn't even speak to me. No one asked how the service was up front, and I looked for a suggestion box, but found none. Please watch out. This was a VERY expensive, VERY long mani-pedi and the service was terrible. I am so disappointed in this experience and am shocked that this was an Aveda approved representative. I have never felt less appreciated than I did today. I left feeling like I was an inconvenience to the girl and the shop. See More"

Rebecca Lynn - 29 June 2018