Recent Review

"No No No No! Customer beware!!!! Over price alert! Went in for a mani and pedi. I wanted the nice pedi which menu listed as $60 they charged $62. I picked out regular nail polish but the whole time the tech kept saying you do gel, it much better. Over and over again. I said no 4 times. She kept insisting it better, it last longer, you like better! Finally I said okay. They charged me an additional $20 for gel polish. $82.50 for a decent 25 min pedicure. IDTS. In the past I’ve paid an additional $5 for gel polish but $20 extra. The manicure was done by a very nice woman and I had originally picked out regularly polish for my hands as well but the woman who did the pedicure I guess told the nail tech that I was getting gel on my hands as well. I still didn’t know/realized at this point that they would also charge me another/additional $20 for my nails. It’s a scam and ripoff IMO. Yes I will be filing a complaint with the BBB, Consumer Protection Agency, Bureau of Consumer Protection, and with MS Attorney Generals office for consumer protection and unfair business practices. My guess this isn’t the first time they have harassed and bullied a customer into spending more money. I believe it is their standard operating procedure, their business model. I was shocked and outraged when I got my total. The manicure which is listed for $17 cost me $37. Pedicure should’ve been $60 but cost me $82.50. Neve ever again! Please get in writing what services you want and the total fee upfront with this business and be very clear you do not want any additional service even offered. I wonder just how many other people have had this issue with Elite Nails. Or am I the only sucker?"

Elizabeth - 21 July 2022