Recent Review

"I WOULD LEAVE NEGATIVE 0 STARS IF I COULD!!PLEASE BEWARE! PLEASE STAY AWAY! I HAD THE WORST EXPERIENCE OF MY LIFE AT THIS NAIL SALON! I'm in the process of filing a civil suit against this business. I had to call the police up there after my services because the owner shoved me. I came in to get a fill in and I showed her the picture of how I wanted my nails and she agreed she could do it..I specifically asked her how much was everything with the designs included and she told me for designs on all fingers it will be $20 extra and my fill in was $36 which was fine. As she's working on the designs I told her I wanted to add diamonds on the money signs, she nodded her head and said ok. Never said a word after that, didn't say that the diamonds would cost extra or nothing or how much it would be for adding them she just said ok, so we proceeded and at that point my mind was still set on everything being $56 cause she said designs on all fingers are $20 so without her saying anything I assumed that adding the diamonds went into that price. I get up to the checkout and she tells me my new balance is $86 and I'm like how did it go from $56 to $86? she tells me that she charged me $30 for the diamonds. mind you my fill in was about $35 so you trying to tell me you charging a fill in price for just some little diamonds which is only 4 on each finger? mind you if this was disclosed with me prior to checking out I would've either agreed or told her I was ok with not getting the diamonds but my issue was it was not told to me how much extra it would be for these diamonds. so once I start questioning the situation she has the audacity to try to argue with me in front of other customers and that's so unprofessional and embarrassing and I tell her I'm not paying $30 for no diamonds I will pay $20 which I still felt like was a lot.. they still wanted to sit there and argue with me after I told her multiple times I wasn't told that they were going to be this much and I think she's trying to get over on me so they can either take the $76 or I'm about to walk out.. they STILL wanted to argue and I kept trying to give them my card they wouldn't take it so when I turned to try to walk out she locked the door and shoved me out the way LITERALLY PUT HER HANDS ON ME. I gave them the card and told them take the $76 dollars so I could leave.. I tried to walk out but they kept my card and pretty much held me hostage against my will AFTER I PAID cause I wouldn't sign the receipt. I CALLED THE POLICE. the police came up there and got her for false imprisonment.. I'm currently in the middle of a lawsuit with this nail salon STAY AWAY.. how they handled me shows me they have no respect for my race and I will never support a business like this and they deserve to be shut down after this. what makes it so bad is it was another customer outside that came to talk to the police as well about her experience with these people. Which was bad too! They only treat their regulars with respect. I've reported them to the BBB as well and will not stop until justice is served in this situation because it was mind-blowing and unprofessional for them to put me through this and for her to physically touch me."

tiera carter - 06 September 2021