Recent Review

"I was a regular at this salon for a long time, far before they moved to their new location. They used to take time and care in each customer and service that was provided. This has since changed. My visits are now few and far between and honestly, I will no longer be returning.Time is valuable and each time I have gone in I'm given the impression they can get to me right away, only to be escorted to a station where i have sat for up to 45 minutes before anyone ever came over to begin the process. I've then had one person start the process, then just walk away without saying anything, leaving me sit there for another 20 minutes, then another person comes over to finish the process. Had I been told up front it would be an hour before they could get me in, I would have run errands and come back.Results are extremely inconsistent from one tech to another. I'm charged for every single thing and have been charged to have them fix a nail or two because they were not done correctly to begin with. I've had my nails done for many, many years. I pay attention and watch the process. It seems some of the techs skip steps.Some of the techs are extremely rough, the violent filing has caused cuts around my nail beds. Sometimes the amount of glue used is overkill. I have Rheumatoid Arthritis in my hands and can't deal with the man handling.Its unfortunate, but I will not be returning. I know others with the same experiences. I've always tipped very well hoping it would make a difference in the service...it didn't."

Sabrina Swan - 18 July 2018